Sales Workshop - 1 March 2007
Driving sales through a culture of service
Participants in this workshop will be given customer service and retention strategies that will enable them to drive sales up and their competitors to despair!
We will cover such areas as:
* The importance of service over product
* Recognizing the lifetime value of your clients
* Common service failures and how to avoid them
* Setting the standard above customer "satisfaction"
* Building winning long term relationships with your clients
* Real life examples of superb service
Centurion will be hosting this seminar at the Millennium Copthorne Hotel (Directions)
To reserve your place call Centurion on 01306 621062 (option 2) or email John Powell
