Sales Workshop
Driving sales through a culture of service
You have probably heard people say that giving excellent customer service is good for business. However, we would like to suggest that it will also bring in new business.
Participants in this workshop will receive customer service and retention strategies that will enable them to drive sales up and their competitors to despair!
We will cover:
* The importance of service over product
* Recognising the lifetime value of your clients
* Common Service Failures and how to avoid them
* Setting the bar above customer satisfaction
* Building Winning Long Term Relationships with your clients
* Real Life Examples of superb service
This workshop will be held at Burchatt's Farm Barn, Guildford (Directions) on Wednesday 18th July from 8 to 10 am, and is free to attend.
To reserve your place call Centurion on 01306 621062 (option 2) or email Mark Green