Customer Relationship Management Systems

Business begins and ends with your customers, and your ability to follow through on requests and communicate in a timely, consistent manner can make or break your chances for success. We understand that the way you connect with your customers is one of the most important aspects of your business. That's why we've made it our business to deliver customer relationship management (CRM) systems that are designed to help businesses grow.

But the truth is that the benefits of these solutions are not hard to understand and reasonably easy to realise. Indeed those that have worked with a successful CRM installation are usually converts that find it very difficult to work without one. When they move to another company they want to take the solution with them. So what is it that they are so keen to take with them?

The systems available for the smallest company to the largest are now extremely good, robust, and mature if delivered by the right people with the right skills and with the correct level of engagement by the purchasing company. Not all CRM systems contain the same functionality and depending on which elements are most important to your situation it is important to engage with a vendor or partner company to get the right system and deploy it the right way.

Centurion works with three award winning CRM solutions:

Sage CRM
SageCRM is an easy-to-use, fast-to-deploy on-site customer relationship management solution with out-of-the-box functionality that can be configured to your requirements. It provides enterprise-wide access to vital customer informatio anytime, anywhere so you can manage your business with an integrated approach to field sales, inside sales, customer care, and marketing.

SageCRM.com
SageCRM.com is a comprehensive on-demand CRM solution for businesses seeking a low-cost, low-risk option. A fixed rental price delivers everything: the CRM application, support, training, backups and updates. SageCRM.com also offers the flexibility to migrate to an on-site CRM software system as your business needs evolve.

Sage 50 ACT!:
ACT! is the #1 selling contact and customer manager worldwide with more than 2.7 million users. ACT! helps individuals, small businesses, corporate workgroups, and sales teams improve productivity, manage priorities, centralize contact and calendar information, and increase communication effectiveness. Multiple deployment and access options are available to fit your business needs.

If you would like to find out more about implementing a CRM system please call us on 01306 621062 or download our whitepapers. When you are ready to look at systems please feel free to visit our ACT! and Sage CRM pages.